Serving Spring, The Woodlands, Humble, Atascocita, Kingwood & Greater Houston
Kenkay Cooling and Heating logo (281) 555-0147Available 24/7 Schedule Service
ServicesComfort PlanWhy UsReviewsBlogFAQ Call (281) 555-0147 Schedule Service
Home/Terms of Use

Terms of Use

Please read these terms carefully before using this website.

Last updated: June 17, 2026

This website (the "Site") is owned and operated by Kenkay Home Services LLC, doing business as Kenkay Cooling and Heating ("Kenkay," "we," "us," or "our"). These Terms of Use govern your access to and use of the Site. By using the Site, you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site.

1. Acceptance of These Terms

These Terms of Use apply to all visitors and users of the Site. By accessing or using the Site, you confirm that you are at least 18 years of age, or that you are using the Site with the involvement and consent of a parent or legal guardian, and that you are able to enter into a binding agreement. The Site is intended for use by residents of the State of Texas and surrounding service areas and is not directed to children under 13.

2. Our Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review it to understand how we collect and use information. If there is any conflict between these Terms of Use and the Privacy Policy regarding use of the Site, these Terms of Use control.

3. Services and Estimates

The Site provides general information about the heating, cooling, indoor air quality, and related home services we offer. Any pricing, promotions, service descriptions, or availability shown on the Site are for general informational purposes, may change without notice, and do not constitute a binding offer or guarantee. All work is subject to a separate written agreement, estimate, or invoice provided at the time of service. Promotional offers cannot be combined unless expressly stated and may have additional conditions.

4. Scheduling and Service Requests

When you submit a service request, contact form, or scheduling request through the Site, you agree to provide accurate and complete information. Submitting a request does not by itself create a service appointment or contract; an appointment is confirmed only when we contact you and agree on the details. We reserve the right to decline or reschedule service in our reasonable discretion.

5. Ownership of the Site and Its Content

All content on this Site — including text, graphics, logos, images, page layouts, and the underlying code (collectively, the "Content") — is owned by Kenkay or used with permission and is protected by copyright, trademark, and other applicable laws. You may view and use the Site for your own personal, non-commercial purposes. You may not copy, reproduce, republish, distribute, modify, or create derivative works from the Content without our prior written permission.

6. Trademarks

"Kenkay," "Kenkay Cooling and Heating," the Kenkay logo, and related names and marks are trademarks of Kenkay Home Services LLC. Other product, company, and service names that may appear on the Site are the property of their respective owners and are used for identification only. Nothing on the Site grants you any license or right to use any trademark without the owner's prior written permission.

7. Acceptable Use

You agree to use the Site only for lawful purposes. You agree that you will not:

  • Use the Site in any way that violates any applicable law or regulation
  • Submit false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to the Site, its servers, or any connected systems
  • Introduce viruses, malware, or any other harmful code
  • Interfere with, disrupt, or overburden the Site or its security features
  • Copy, scrape, reverse-engineer, or create derivative works from the Site or its Content
  • Use the Site to transmit unsolicited advertising or any unlawful, harassing, defamatory, or objectionable material

We reserve the right to restrict or terminate your access to the Site at any time if we believe you have violated these Terms of Use.

8. Text Messaging (SMS/MMS)

If you provide your mobile phone number and consent to receive text messages — for example, when requesting service, scheduling an appointment, or opting in through a form — you agree that Kenkay, and service providers acting on our behalf (such as our field service and scheduling software), may send you text messages related to your service. These may include appointment confirmations and reminders, technician arrival notifications, follow-ups, and, where you have consented, promotional messages.

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any service. You can opt out of text messages at any time by replying STOP, and you can reply HELP for assistance. We do not sell your mobile number or your SMS opt-in information to third parties for their own marketing purposes. Delivery of messages depends on your wireless carrier and is not guaranteed; carriers are not liable for delayed or undelivered messages. The service is available only in the United States.

9. Links to Third-Party Websites

The Site may contain links to websites operated by third parties, such as social media platforms or service providers. We do not control these websites and are not responsible for their content, availability, products, or practices. Your use of any third-party website is subject to that website's own terms and policies, and we are not liable for any loss or damage arising from your use of them.

10. Disclaimers

THE SITE AND ALL OF ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, KENKAY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT THE CONTENT IS ACCURATE, COMPLETE, OR CURRENT.

This disclaimer applies to the Site only. It does not affect any warranty we expressly provide in a written service agreement, estimate, or invoice for work we perform, and it does not limit any rights you may have under the Texas Deceptive Trade Practices Act or other applicable consumer-protection law.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KENKAY AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, INCOME, OR PROFITS, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES TO YOUR USE OF THE SITE AND DOES NOT LIMIT OUR RESPONSIBILITY FOR SERVICES PERFORMED UNDER A SEPARATE WRITTEN AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify and hold harmless Kenkay Home Services LLC and its owners, employees, and agents from any claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Site or your violation of these Terms of Use.

13. Modification and Discontinuation

We may modify, suspend, or discontinue any part of the Site at any time, with or without notice. We will not be liable to you or any third party for doing so.

14. Changes to These Terms

We may update these Terms of Use from time to time. Changes become effective when we post the revised version on the Site, and the "Last updated" date above will reflect the change. Your continued use of the Site after we post changes means you accept the revised Terms of Use.

15. Governing Law and Venue

These Terms of Use are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms of Use or the Site will be brought exclusively in the state or federal courts located in Montgomery County, Texas, and you consent to the personal jurisdiction of those courts.

16. Severability and Waiver

If any provision of these Terms of Use is found to be unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver of our right to do so later.

17. Entire Agreement

These Terms of Use, together with our Privacy Policy, make up the entire agreement between you and Kenkay regarding your use of the Site, and supersede any prior understandings on that subject.

18. Contact Us

If you have questions about these Terms of Use, please contact us:

Kenkay Home Services LLC
d/b/a Kenkay Cooling and Heating
Phone: (281) 555-0147
Email: service@kenkayhvac.com
Serving Spring, The Woodlands, Humble, Atascocita, Kingwood & Greater Houston